For us, spreading digital innovation includes applying some fundamental principles around delivering meaningful change, which includes utilising quality improvement approaches and tools as well as working with local stakeholders to:
- Better understand their needs at an organisational and wider health and care system level, which includes the populations they serve and making sure that those needs are clearly communicated to digital innovators i.e. industry. We can then help innovators ensure they design or adapt interventions that are effective and work for the needs of individuals and the system(s) in question, and
- Signpost our health and care colleagues (to innovations) accordingly
- Test innovation in the real world by working both with innovators and health and social care systems that we are testing the solutions in, to make sure they are effective and beneficial
- Adopt and spread innovations more widely once they’ve demonstrated outcomes to individuals and wider systems, showing a positive impact.
We have a number of programmes within our portfolio, including digital ones. The way we support includes the redesign of pathways that feature multiple stakeholder groups, across various health and care settings, where integration across different parts of the system is essential.
We are mindful that some work is prompted by national or regional mandates and we are here to help facilitate any necessary conversations as part of the response to these mandates. We recognised that sometimes there may be genuine barriers to potential adoption and work alongside our partners to understand what they are, where they are in order to properly address them and hopefully have them removed where possible.
We try to help our partners navigate what can be complex systems and help make the journey towards adoption and spread as smooth as possible, ultimately, for meaningful and lasting change to happen and for the right solutions to reach those who need them, at the right time and in the right way.